Identityand Contact Details
In accordance with applicable data protection regulations, particularly Regulation (EU) 2016/679 of the European Parliament and of theCouncil of 27 April 2016 on the protection of natural persons with regard tothe processing of personal data and on the free movement of such data (hereinafter, GDPR), and Organic Law 3/2018 of 5 December on the protection of personal data and the guarantee of digital rights (hereinafter, LOPDGDD), thedata controller is:
Data Controller:
THEKER Robotics, S.L.
Tax ID (NIF): B67967125
Registered Address: Carrer Roc Boronat, 117, 08018, Barcelona
Contact Information:
Email: info@theker.eu
Phone: (+34) 633 628 366
Compliance with Applicable Regulations
THEKER Robotics has adapted its website to comply with the GDPR and LOPDGDD, implementing all necessary technical and organizational policies, measures, and procedures to ensure and protect the confidentiality, integrity, and availability of personal data. The transmission of data by THEKER Robotics users (hereinafter, "the user") via the website is voluntary, and users are informed in advance about the processing, use, and purposes of this data.
Principles Applied to Your Personal Information
Data provided to THEKER Robotics through various means—online or offline contact forms or any other data collection methods—will be processed in compliance with current data protection regulations and solely for the informed purpose of providing the requested service. When processing personal data, THEKER Robotics applies the following principles in accordance with GDPR requirements:
- Principle of lawfulness, fairness, and transparency.
- Principle of dataminimization.
- Principle of storagelimitation
- Principle of integrity.
- Principle of confidentiality.
- Principle of data accuracy.
THEKER Robotics reserves the right to exclude from its services any user who provides false information, without prejudice to other legal actions that may apply.
Purposeof Data Processing
THEKER Robotics processes personal data for thefollowing purposes:
- Providing technical information through electronic means.
- Informing about updates, promotions, events, and news.
Categories of Personal Data
Depending on the purposes outlined above, THEKERRobotics collects and processes the following categories of user data:
- Identifying data: Name, surname, email address, phone number, postal address, gender, date of birth, etc.
- Browsing data: Information related to user navigation, asexplained in the cookie policy: https://www.theker.eu/politica-de-cookies.
In relation to inquiries or requests made through the forms available in the "CONTACT" section, users are allowed to briefly state the reason for their inquiry. It is important to note that THEKER Robotics will not respond to inquiries of a personal nature, except for those expressly contemplated under current legislation. Under no circumstances should users provide special category data (such as data related to health, religion, etc.) through the forms available on the website. Should they do so, users release THEKER Robotics from any liability. Furthermore, if inappropriate inquiries or content are submitted, THEKER Robotics will proceed with their deletion.
User Consent
By using the website, users declare that they have read and explicitly accepted this privacy policy. They agree to hold THEKER Robotics harmless against any claims, fines, or penalties resulting from their failure to comply with the obligations set forth in this document.
Data Retention Period
Data will be retained until the user exercises their right to cancel or object to data processing. Once a request for data deletion or objection is made, THEKER Robotics will delete the data.
Objectionor Revocation of Consent
If you have given your consent for the processing of your personal data, you may revoke this consent at any time. You can communicate your revocation by emailing info@theker.eu or by sending a written request,including a photocopy of your ID or an equivalent identification document, addressed to: THEKER Robotics, S.L. (Carrer de la Llacuna, 162, 08018,Barcelona).
Third-Party Processing and Data Sharing
According to the purposes for which personaldata has been collected, it may be processed by:
- Authorized personnel of THEKER Robotics or its representatives acting on its behalf, always in compliance with applicable data protection regulations.
- Public administrations, authorities, and agencies, including courts and tribunals, when required by current legislation.
- Third-party external service providers contracted by THEKER Robotics who act as data processors, such as IT service providers that process information,hosting servers, database maintenance and support, as well as software and applications. This is always done only after implementing the necessary measures to ensure compliance with data protection regulations. Additionally,THEKER Robotics contracts its virtual infrastructure through a "cloud computing" model via various providers both within and outside the European Union. Providers located outside the EU comply with the "PrivacyShield" framework between the EU and the U.S.
Data will only be shared with the necessary data processors to facilitate the delivery of electronic information. No other data transfers to third parties are considered unless there is a legal obligation to do so. In the event of a sale, merger, consolidation,change in corporate control, substantial asset transfer, reorganization, or liquidation of THEKER Robotics, the information collected through the website may be transferred, sold, or assigned to one or more relevant parties, at the discretion of THEKER Robotics.
Rights of Data Subjects
In accordance with the GDPR and the LOPDGDD,users can exercise the following rights:
- Right ofaccess.
- Right to rectification.
- Right to request the deletion of their data.
- Right to request the restriction of data processing.
- Right to object to data processing.
- Right to data portability.
- Right not to be subject to a decision based solely on automated processing of their personal data.
- Right to withdraw consent.
- Right to file a complaint with the Catalan Data Protection Authority. You may file a complaint with the Catalan Data Protection Authority(APDCAT) (https://apdcat.gencat.cat/es/).
You can use the forms and templates available on the official website of the Catalan Data Protection Authority (https://apdcat.gencat.cat/es/documentacio/models_exercici_drets/) and send your request in writing to the email address info@theker.eu with the reference "Data Protection". THEKER Robotics may request additional information deemed necessary to appropriately handle requests for the exercise of rights. If the entity has reasonable doubts about the identity of the data subject, it may request a copy of a document proving their identity (e.g., an ID card or passport). In the following cases, THEKER Robotics may request a copy of the identity document or equivalent:
- Requests made by third parties on behalf of the data subject: In such cases, THEKER Robotics may request a copy of the identity document or equivalent from both the authorized representative and the data subject, along with the corresponding authorization for the third party to acton their behalf.
- Unusual requests: When a request is presented in an a typical or unusual manner, additional verification may be required to ensure the request is legitimate and originates from the correct individual.
- Access to sensitive or confidential information: If the request involves highly sensitive or confidential information, additional identity verification may be requested to ensure that only the authorized person has access to this data.
- Recent changes to personal information: If the requester has recently changed their personal information, such as their name, address, or phone number, additional verification may be justified to confirm their identity.
- Suspected fraud or identity theft: If there is a reasonable suspicion of fraud or identity theft, thorough verification will be conducted to ensure that the requester is indeed the rightful data owner or their authorized representative.
- Multiple or repetitive requests: If a person submits recurring requests or attempts to exercise their rights using different identities, this may raise doubts about their actual identity, necessitating additional checks.
In all cases, THEKER Robotics will take the necessary technical and organizational measures, considering the circumstances and always using the least invasive methods to protect the privacy of the requesting individuals.
Applicable Legislation
All information provided by the user through the various data request forms is governed by applicable data protection regulations, particularly GDPR and LOPDGDD.
